ABIS Platform · Order & Track Research

Every order, followed to delivery.

Place research orders in ABIS Platform and follow each one from subject details to delivery. See every order and its stage in one list, then open any order for its timeline and turnaround clock. It works from a single order upward.

Launching soon. Delivered Reports cost the same as when you order them directly, and credits are available for a discount.

Order & Track Research screen in ABIS Platform: order counts by stage above a list of orders with their progress, and the timeline of the selected order.
Availability
Launching soonRegister interest to hear when it opens.
Orders
One listDelivered Reports and Online Profiles, each with its stage.
Price
Same as Delivered ReportsBuy credits for a discount.
Turnaround
A clock on every orderStarts once details and payment are complete.
What you can do

See every order, and every step.

Order & Track Research is one screen in the workspace. Here is what it shows.

01

See every order and where it stands.

Counts for each stage sit above your orders: awaiting subject details, awaiting payment or confirmation, in research, quality review and delivered. Each order shows its market and progress, and you can filter by All, Active, Needs action or Delivered.

Order counts by stage above a list of orders with their market and progress.
02

Follow every step, and see what an order is waiting for.

Open an order for its timeline: order placed, subject details complete, payment or email confirmation, research, quality review and delivery. The turnaround clock shows when it started and when the order is due. An order that is waiting for details or a confirmation says what it needs and offers the action to take, and you can request an add-on from the same panel.

Order detail for an order in research, with its turnaround clock and timeline.
An order in research
Order detail for an order awaiting subject details, with an action needed box and its timeline.
An order waiting for details
Is this the right tool?

When you want every order in one place.

Order & Track Research shows where each order stands. The research itself is done by our analysts as part of the product you order.

Suitable for
  • Placing report orders and following each one to delivery.
  • Keeping the orders for several subjects in one list.
  • Checking when a report is due and what it is waiting for.
  • Placing even a single order and following it.
How it works

From order to delivery, all in view.

The turnaround clock starts once complete details and payment, or email confirmation for invoiced clients, are received.

  1. 01Before ordering

    Choose the product

    Pick the company and the report or profile you need. Delivered Reports cost the same as when you order them directly.

  2. 02Details

    Add the subject details

    Supply what the product needs. An order that is waiting for details is marked, so you can see what to add.

  3. 03Payment

    Pay and start the clock

    Pay online, by invoice or with credits. The clock starts once payment or invoice confirmation is received.

  4. 04Delivery

    Follow it to delivery

    Watch the order move through research and quality review to delivery. Delivered Reports arrive as Word and PDF files.

Questions & answers

What people ask about Order & Track Research.

Clear answers about what it does, what it costs and when it launches. Something not covered here? Talk to an analyst.

What is Order & Track Research?

It is the part of ABIS Platform that shows every research order you place: its stage, a step-by-step timeline and its turnaround clock. It is useful from a single order upward.

Which orders can I follow?

Delivered Reports, including reputational enquiries, site visits and compliance interviews, and Online Profiles. Each order shows its product, market and progress.

How much does it cost to order through ABIS Platform?

Delivered Reports cost the same as when you order them directly: DD Lite USD 50, Basic USD 80, Standard USD 120 and Enhanced quoted. You can buy credits for a discount. See the prices

What do the stages mean?

Awaiting subject details and awaiting payment or confirmation mean the turnaround clock has not started. In research and quality review mean it is running. Delivered means the report or profile is ready.

When does the turnaround clock start?

Once the subject details are complete and payment is received, or email confirmation for invoiced clients. Until then the order is marked as waiting and shows what it is waiting for.

How long does each product take?

DD Lite and Basic take 1 working day, Standard 3 and Enhanced 5. Company and Credit Reports are ready within 4 working hours, and Online Standard takes 3 working days. The clock on each order shows its due date.

What happens when an order needs something from me?

The order is marked as awaiting subject details or awaiting confirmation, shows what it is waiting for and offers a button to add the details or confirm.

What do I receive when an order is delivered?

Delivered Reports arrive as Word and PDF files with rights to share. DD Standard and Enhanced also include six months of Online Standard access from when it becomes available. Online Profiles are read online for six months.

Is there support after delivery?

Yes. As with Delivered Reports, factual matters receive six months of support and other matters two weeks. New research is scoped separately.

When does ABIS Platform launch?

Soon. Register interest and we will let you know when it opens. Register interest

ABIS Platform

See every order in one place.

Register your interest and tell us how many orders you place. We will let you know when ABIS Platform opens.