First decide whether you need clarification.
Factual support for delivered reports is available for six months and other support for two weeks. Ask about the existing findings before assuming a new investigation is necessary.
Review report supportSolutions / Follow-up Investigations
Turn an unresolved finding into a focused research question.
When the original report leaves a material issue unresolved, define what further evidence would help and agree a targeted follow-up assignment.
A focused research approach
Connect each question to the right evidence.
Scope new work explicitly.
Additional subjects, new sources, new questions or fieldwork are agreed separately. State the gap, why it matters and what information is already available to avoid repeating work without a purpose.
Explore standalone investigationsConfirm feasibility and timing.
We discuss the proposed work and confirm scope, cost and delivery before proceeding. Expedited work is considered case by case and confirmed by email. If work cannot usefully proceed, agree the adjustment before continuing.
Scope the follow-upAgree the scope before ordering
Start with the original finding.
Send the report reference, the passage or fact requiring attention, and the question you need answered. If the request concerns an existing factual matter, we will address it under the applicable support scope.
New people, additional entities, new research questions, and fieldwork need a separately agreed assignment. Identify what evidence you already hold so the next step can target the remaining gap rather than repeat the original work.
What to keep in view
Understand the limits of the findings.
Some questions cannot be resolved from available sources or useful enquiries. We explain the limitation and discuss the proposed scope before undertaking work that may not be productive.
The financial handling of an assignment that cannot proceed is agreed with the client. This page does not promise an automatic refund or unlimited new investigation within report support.
Questions before you order
A clear starting point.
How long can I ask questions about my delivered report?
Support for factual matters is six months; support for other matters is two weeks. New research and additional subjects are agreed separately.
Can you expedite a follow-up?
Expedited work is considered case by case and confirmed by email after the scope and practical feasibility are reviewed.