1. Our commitment
Bis Asia (S) Pte. Ltd., trading as AsiaBIS, is committed to doing business honestly, lawfully, independently, and with respect for the people and communities affected by our work. We seek reliable information through proportionate methods and communicate findings fairly, including material limitations and uncertainty.
Commercial pressure, client urgency, seniority, local custom, or competitive advantage never justifies bribery, deception, unauthorised access, misuse of personal data, falsification, retaliation, or another breach of this code.
2. Who must follow this code
This code applies to directors, officers, employees, analysts, researchers, contractors, consultants, and other people acting for or representing Bis Asia Pte Ltd. We also expect suppliers, country resources, field partners, and other business partners to follow equivalent standards when supporting AsiaBIS work.
Leaders must model the code, make expectations clear, approve resources and methods responsibly, listen to concerns, and address misconduct consistently. Everyone covered by the code must ask for guidance when a situation is unclear.
3. Follow the law and act with integrity
We comply with applicable laws and regulations in Singapore and every market where we work, including rules concerning corruption, privacy, computer misuse, sanctions, money laundering, employment, competition, intellectual property, confidential information, surveillance, and access to official records.
Where legal requirements differ, we follow the stricter lawful and ethical standard when practicable. If a requested action appears unlawful or conflicts with this code, work must pause and be escalated for review.
4. Zero tolerance for bribery and corruption
No person acting for AsiaBIS may offer, promise, give, request, accept, or authorise money, gifts, employment, commissions, favours, advantages, or anything else of value to improperly influence a decision or obtain an unfair benefit. This prohibition applies to public and private dealings and to benefits provided through an intermediary.
- Facilitation payments are prohibited.
- Secret commissions, kickbacks, and off-book funds are prohibited.
- Payments must reflect legitimate services, be supported by accurate records, and receive proper approval.
- Suspected requests for bribes must be refused and reported promptly.
5. Conflicts of interest, gifts, and hospitality
Personal, financial, family, political, or outside-business interests must not improperly influence professional judgment. Actual, potential, or perceived conflicts must be disclosed promptly and managed through recusal, independent review, reassignment, or another appropriate safeguard.
Gifts and hospitality must be lawful, modest, infrequent, transparent, and connected to a legitimate business purpose. They must never be offered or accepted during a sensitive decision, to influence a source, or where they could reasonably appear improper. Cash and cash equivalents are not accepted.
6. Lawful and proportionate research
Research and fieldwork must have a legitimate business purpose, an approved scope, and methods proportionate to the question and risk. We use official, public, licensed, client-authorised, or otherwise lawful sources and respect access restrictions and source terms.
We do not permit:
- hacking, credential misuse, malware, unauthorised database access, or circumvention of security controls;
- bribery, threats, harassment, unlawful surveillance, trespass, or theft;
- impersonating an authority, falsely claiming a legal power, or using a materially deceptive pretext;
- seeking irrelevant intimate, medical, family, political, or other sensitive information; or
- research intended to facilitate discrimination, persecution, retaliation, or unlawful harm.
Human-source enquiries and site visits require particular care for safety, privacy, necessity, source vulnerability, local law, and accurate note-taking.
7. Accuracy, independence, and quality
We distinguish verified facts, source statements, allegations, and analyst judgment. Material findings should be corroborated where reasonably possible, and reports should identify relevant dates, sources, scope limits, conflicting information, and uncertainty. We do not fabricate, conceal, exaggerate, or selectively present findings to produce a preferred conclusion.
Analysts must remain independent of sales pressure and client preference. Significant adverse findings, identity ambiguity, sensitive allegations, and high-risk conclusions require appropriate review before release. Errors must be escalated and corrected promptly and transparently.
8. Privacy, confidentiality, and security
We collect and use personal data only for reasonable, lawful, and relevant purposes. Access is limited to people with a need to know. Confidential client information, source identities, personal data, credentials, case materials, and reports must be protected against unauthorised access, loss, disclosure, alteration, and misuse.
- Use approved systems, accounts, storage, and communication channels.
- Share the minimum information needed for an authorised purpose.
- Do not discuss cases in public places or with unauthorised people.
- Report suspected data loss, misdirected communications, or security incidents immediately.
- Retain and dispose of records according to business, legal, and privacy requirements.
9. Respect for people and human rights
We support a professional environment free from harassment, bullying, retaliation, exploitation, forced labour, child labour, and unlawful discrimination. Employment and assignment decisions should be based on legitimate qualifications, conduct, performance, safety, and business needs.
Fieldwork must consider the safety and dignity of personnel, sources, subjects, and communities. No assignment should expose a person to unreasonable danger. Concerns about coercion, trafficking, forced labour, or other serious abuse must be escalated and handled with care.
10. Fair business and accurate records
We compete fairly, describe our capabilities honestly, protect third-party intellectual property, and avoid false or misleading claims. We do not seek competitors’ confidential information through improper means or agree to unlawful price fixing, market allocation, bid manipulation, or other anti-competitive conduct.
Contracts, invoices, expenses, time records, source payments, approvals, research notes, and audit records must be complete and accurate. No one may create a false entry, conceal the true purpose of a payment, or destroy a record to obstruct a review or lawful request.
11. Working with suppliers and partners
We select third parties based on legitimate capability, reliability, risk, quality, value, and ethical fit. Higher-risk relationships may require due diligence, written scope and confidentiality terms, data-protection controls, anti-corruption commitments, conflict disclosure, and ongoing monitoring.
Partners must not do through an intermediary anything that AsiaBIS personnel could not do directly. Concerns about a partner’s methods, ownership, payment request, conduct, or source handling must be resolved before work continues.
12. Speak up and protection from retaliation
Anyone may raise a good-faith question or concern about possible misconduct, unsafe work, research methods, data handling, financial records, conflicts, or pressure to compromise standards. Concerns may be raised with a manager or through support@asiabis.com with the subject “Conduct concern”.
Reports will be handled as discreetly as reasonably possible and shared only with people who need to assess or respond. Retaliation against a person who raises a genuine concern, seeks guidance, refuses misconduct, or participates in a review is prohibited. Deliberately false or malicious accusations are themselves inconsistent with this code.
13. Accountability and review
Suspected breaches will be assessed fairly and proportionately. Depending on the circumstances, action may include guidance, additional controls, removal from an assignment, discipline, termination of employment or contract, correction of a report, client notification, recovery of loss, or referral to a competent authority.
Bis Asia (S) Pte. Ltd. reviews this code periodically and may update it as laws, services, risks, and professional standards evolve. Questions may be sent to hello@asiabis.com.